The SupportPoint Viewer provides agents, associates and staff with an intuitive interface for retrieving role-specific "when, what, and how" support information. SupportPoint meets the demands of employees who perform complex, structured tasks or must convey accurate information to customers fast. It's simple to use: most people can master the application in less than 15 minutes.

Employees come to rely on SupportPoint for guidance about how to do their jobs correctly. That means fewer errors, greater consistency, and superior adoption rates for new business systems.

SupportPoint Viewer is a lightweight content browser for end users. This client comprises a single executable of approximately 1 MB and is optimised for minimal impact on user PCs. A web version of the SupportPoint Viewer is also available to use with any standard Internet browser.

Features

• Optimized for finding the right information fast
• Context sensitive search capability
• High performance information retrieval
• Consistent Presentation of content
• E-Learning integration

Please contact us to learn more or arrange a demonstration